Customer care
Track your order
Log in with the account you ordered with to see live status for all your orders, or send us your order number.
Log in to track
Use the email you ordered with. You'll get a one-time code, then see every order with live tracking.
Log in to my accountTrack with order number
No account, or ordered with your phone number? Send us your order number and we'll email you the latest status.
Tracking with your order number · Log in instead
Common questions
When will my order ship?
Most orders are packed and handed to our courier partner within 2 business days of purchase.
How long does delivery take?
Delivery usually takes 7–10 business days after shipping, depending on your location. Festive seasons can add a little time.
Where do I find my tracking number?
Your shipping confirmation email includes it. You can also log in to see live tracking for every order on your account.
I can't log in or ordered without an email
Use Track with order number above. Our care team will email you the status, or you can ask our chat for an instant update.
Can I change my address after ordering?
Email contact@hashtack.in as soon as possible. We'll do our best, but changes may not be possible once the order has shipped.
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